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Software & Hi-Tech

Technology is only as good as the experience it enables.

Deliver exceptional end-to-end customer experiences while increasing the value of your products and services with process transformation from GLB. From leveraging analytic insights and unlocking operational improvements to solving complex service and support issues, we help leaders in technology drive adoption, increase loyalty, and deliver new sources of revenue.

We Serve

Online Companies

Solutions that help e-businesses develop, commercialize, monetize and evolve their digital operations.

Software Vendors

We specialize in designing, building, testing, refining and maintaining applications. We can also help you transition to the…

High-Tech Manufacturers

We help high-tech manufacturers take on complex, transformational business process and product engineering initiatives.

Solutions

Application Services

A full range of services from application, testing and maintenance through deployment, upgrades and consulting.

Our Thinking

Con activa participación de Sindidos, trabajadores de la Educación Inicial se movilizan en el Mineduc por retorno forzoso a clases presenciales

Comunicados IMG_0558

El Sindicato Nº2 de Integra, integrante de la Secretaría de Educación de la CUT, se movilizó junto a...

Con participación de SINDIDOS, asociaciones de funcionarios de la Educación Inicial sostienen reuniones con Subsecretaria de Ed. Parvularia

Comunicados WhatsApp Image 2020-09-10 at 01.05.07

En los encuentros sostenidos con la autoridad, los representantes de los trabajadores del sector det...

Results

Resolving Growing User Support Demands

For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.